CHRISTMAS DELIVERY DEADLINES
Unsurprisingly, this festive season is predicted to be one of the biggest ever for our delivery and postal friends. To give your order the best chance of arriving by Christmas, please ensure you have placed your order before the deadlines listed below. We will still be posting orders after these dates, but they may not arrive until after Christmas.
Standard Domestic Post- midday December 12
Express Domestic Post- midday December 17
As at 8th December 2020, there are still delays in processing parcels across Australia and New Zealand due to the global pandemic. Due to record parcel volumes and ongoing COVID-19 restrictions, processing and delivery timeframes have become slower.
TRACKING YOUR ORDER
Once your order has been processed, you will receive an order confirmation via email.
Once your order has been dispatched you will receive a new email/ SMS on the estimated delivery date along with your tracking details.
If you have any questions or concerns regarding your order please do not hesitate to contact our customer care via email on firstname.lastname@example.org or phone (03) 9527 2136. Our customer care service is open Monday to Friday between 9:00am to 4.30pm AEST.
We offer a free* delivery service to all Australian customers that spend over $100 AUD in one order. Please allow 2-5 working days for the delivery of an order (please allow an extra day or two for regional areas).
Please note that during peak times, e.g. during online outlet, orders may be subject to an additional delay or 1-2 days
|$10 or Free* for orders over $100
We use Australia Post for the majority of our Australian orders. You can keep up-to-date with the latest news on mailing services from Australia Post, like possible delays due to Covid-19 here
We currently ship to;
Belgium, Canada, China, Croatia, Denmark, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Macao, Mexico, New Zealand, Norway, Russia, Singapore, The Netherlands, Sweden, Switzerland, United Kingdom, United States, South Korea. If you would like to place an order to a country not included on this list, please do contact us at email@example.com and we will do our best to assist in getting a parcel to you.
We currently offer free shipping* on all orders to New Zealand that are $150 or more in total, before shipping costs have been added. Please see our terms and conditions page for full T&Cs.
||$15 AUD or Free* for orders over $150AUD
Please be aware that your local customs office may hold your delivery for a period of time which is out of our control. Your customs office may also bill you (import tax & duties) depending on the total value of the goods, the receiver is responsible for this payment. Please contact your local customs office for more information
The Nique online store services all corners of the globe, we will send out your parcel via DHL ecommerce or Australia Post International. Air mail is the standard international delivery, with signature required upon delivery. We will soon be introducing DHL Express as an option for you to select.
Please provide up-to-date contact information so our delivery providers can reach you if they are unable to deliver your parcel.